CommLedgeETSI publishes TR 103 455 on Citizens, Smart Cities and Standardisation
ETSI has published the Technical Report TR 103 455. It provides an analysis and evaluation of the current requirements for citizen-related standards actions in relation to smart cities and communities (considering a citizen as an inhabitant of, or visitor to, a smart city or community).
To assess the current standardization landscape, the analysis has leveraged an online survey, distributed across the many smart city networks. 52 % of survey responses were from citizens or organization which represent citizens. Six specific citizen requirements were identified, having been ranked by the online survey respondents, from the most important through to the least important, with the top three being: facilitating citizen participation in decisions, access to services online and offline and effective measurement. Other priorities not proposed at first, but suggested by respondents as needing to be included, were internet availability and the need for cities to co-design services with citizens.
TR 103 455 assesses the different citizen-related issues that smart city-related standardization in the ICT domain needs to address and lists relevant current and proposed standards and other related activities such as indicators and certification, identifying their limitations. Regarding smart city standardization, the major issues for improvement relate to the unawareness from cities or their unavailability to participate in standardization, along with the incoherence of where to start or find the right information. Moreover, city services need to be better designed, accessible for citizens, and provide better solutions for privacy and personal data management.
To assess the current standardization landscape, the analysis has leveraged an online survey, distributed across the many smart city networks. 52 % of survey responses were from citizens or organization which represent citizens. Six specific citizen requirements were identified, having been ranked by the online survey respondents, from the most important through to the least important, with the top three being: facilitating citizen participation in decisions, access to services online and offline and effective measurement. Other priorities not proposed at first, but suggested by respondents as needing to be included, were internet availability and the need for cities to co-design services with citizens.
TR 103 455 assesses the different citizen-related issues that smart city-related standardization in the ICT domain needs to address and lists relevant current and proposed standards and other related activities such as indicators and certification, identifying their limitations. Regarding smart city standardization, the major issues for improvement relate to the unawareness from cities or their unavailability to participate in standardization, along with the incoherence of where to start or find the right information. Moreover, city services need to be better designed, accessible for citizens, and provide better solutions for privacy and personal data management.